That could include sending the visitor an email outlining your guest policies, cross-checking their information against third-party lists, or, if necessary, alerting authorities. This way if an issue with a visitor arises, your front desk staff can refer back to the log, place problem guests on a “no entry” list, and complete necessary follow-ups. These details can include their name, contact information, reason for visiting, and any other details important to your company. Use a visitor log to collect key information from everyone who enters your building. Step 2 – Keep a detailed visitor logĪfter you’ve set up clear parameters for guests, make sure you’re tracking who’s coming and going. To keep organized and cut down on inefficiencies, consider using a robust visitor management system.
Managing health checks manually can become unwieldy fast. Think of your health check questions as a safety protocol that protects your workplace and staff. Many workplaces require visitors to complete a health check to prevent sick employees from entering the premises. Screening questions also allow front desk security to check to see if any planned visitors appear on internal or third-party watch lists. These questions give front desk staff a list of people to expect and empower security teams to enforce rules for entering. The questions you ask should outline a clear set of requirements for entry. Know who plans to come on-site before they enter by screening your visitors in advance. If it does, your people will feel more comfortable-and excited-about being in the workplace. Your front desk security should keep your workplace secure and employees feeling welcomed and safe. The added element of a pandemic and the invisible health threats that come with it make front desk safety and security even more challenging. As organizations adopt hybrid work models and employee schedules become more flexible, it can be hard to keep track of people coming and going. You want it to be welcoming, friendly, and a reflection of your style.
The front desk of your workplace is like the front door of your home.
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